Who we are:
Hi! We’re Carbyne and we are on a mission to help emergency contact centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency contact centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on.
Headquarters: New York City, New York
Current Headcount: 160 People and counting….
Carbyne Website
Recent Press
Techcrunch article: Carbyne raises $56M Series C
Want to join our mission-driven team? Read on.
About the role:
We're looking for a driven, ambitious, and results-oriented Regional Sales Manager in Northern CA to join our dynamic and growing organization, help drive strategy, and take a consultative approach to selling our solutions to public safety agencies. If you're forward-thinking, technically oriented, consultative, and know-how to create solutions for client challenges, you'll love this opportunity.
As a Regional Sales Manager, you will be responsible for bringing on new business as well as working with our existing clients to expand the use of our different products. You will sell directly to public safety accounts and work closely with our channels and partners to do the same. You'll articulate complex solutions, build and maintain Director-level relationships, and navigate across various decision-makers. You'll shape solutions to agency and stakeholder challenges, serving as their trusted advisor and change agent.
Here’s what you’ll be working on:
- Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with Carybne’s solutions while maximizing revenue; understand C-level initiatives at strategic clients and how Carbyne’s solutions map to those objectives
- Engage clients through new and established relationships, build trust, and enable clients to benefit from Carbyne's platform and services
- Develop and maintain product users and key decisions makers relationships to ultimately drive revenue growth
- Ensure the voice of the customer is clearly heard
- Help develop and implement strong value propositions and align value and ROI for clients based on their needs and key challenges
- Drive key account capture and planning process, from inception through close as well as supporting peers in their respective initiatives
- Oversee all territory account activities from prospecting and research to closing the deal and connecting the customer with professional services, if applicable
- Timely and accurate business forecasting, keep management apprised of strategic accounts and gather intelligence on competitor activity
- At least 3 years of demonstrated successful industry sales, with a focus on software, services, platform integration and/or network services (SaaS and cloud experience is a MUST)
- Northern CA preferred
- Working with Partner resellers.
- Experience managing large / strategic accounts, long sales cycles, complex selling into large accounts, etc.
- Existing and proven relationships with senior decision-makers within your designated territory
- Demonstrated understanding of PSAP and stakeholder agency technology and service is a plus but not a requirement
- Demonstrated understanding of contact center technologies and addressing modern challenges in the contact center
- Proven experience in managing/owning territory for sales and/or consulting engagements
- Experience in creating and executing long-term sales plans
- Ability to clearly and directly articulate complex solution offerings
- Strong technical orientation
- Self-motivated with a can-do approach - “create the solution” philosophy
- Strong attention to detail, creative, open-minded, focused, and highly collaborative
- Excellent communication and interpersonal skills
- Ability to travel to customers as needed (up to 50% of the time)
