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Enterprise Account Manager

11:11 Systems • Remote (Remote) • $0 / year • 5h ago

The Role:

11:11 Solutions is experiencing tremendous global growth and is looking for a dynamic Enterprise Account Manager to manage a territory of existing enterprise-level customer accounts throughout the U.S. Preferred candidates will have at least seven years of past experience in account management of cloud hosting, IT Services, Managed Services, SaaS, or virtualization software.

This is a full-time position based remotely from your home throughout the U.S. and reporting to our Director of Inside Sales in the Houston, TX headquarters.

What You'll Bring:

Ensure frequent contact with customer base to uncover new opportunities and encourage upgrades and cross-sell other services
Track expiring accounts and ensure all accounts are renewed upon expiration
Develop a strong bond with new and existing accounts within your assigned territory
Handle all escalations, such as billing or support issues that are not resolved through normal channels, for your assigned accounts
Schedule appointments with outside sales team for product demos and to generate interest in additional 11:11 Solutions service offerings
Ensure contacts with all assigned accounts are kept updated in CRM system
Educate and evangelize 11:11 Solutions products to new contacts added to accounts
Schedule and perform online presentations and demonstrations for existing accounts
Manage and track all sales activities within CRM system
All other duties as assigned

Who You Are & What You'll Do:

Bachelor’s degree required
7+ years of sales and account management experience in IT software or services
Strong communication and organizational skills
Salesforce.com experience
Ideal candidate is dynamic, adaptable, and proactive with an entrepreneurial spirit
Excellent interpersonal, verbal, and written communication skills; customer service skills are key
Ability to speak multiple languages preferred

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits:

401k Plan with Company Match
Healthcare, vision and dental Insurance Plan
Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Paid Vacation & Holidays
Leaves – primary care and new parent leave, maternity leave
Wellness Program

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