About the Client
Our client connects businesses with local haulers to provide affordable waste collection and disposal services. They focus on reducing costs for businesses while promoting environmentally conscious practices. They work with a wide range of businesses, big and small, to find the best waste management solutions that meet their needs. Their goal is to make waste disposal easy, efficient, and eco-friendly for all their clients.
Why does this role exist?
To play a crucial role in our client's growth by compelling businesses to switch to a superior waste management service. Imagine being the key to offering an effortless transition, as the client takes care of all termination fees, ensuring a smooth and hassle-free experience for every new customer you bring on board.
The Impact you’ll make
- You will help businesses improve their waste management by switching to a superior service provider.
- You will contribute to the company's growth by securing new clients.
- You will enhance client relationships and increase retention rates.
Your Tasks:
- Making outbound calls daily to businesses to upsell the client’s services using a simple pitch.
- Maintain a 40% activity rate by making a minimum of 100 call minutes/day.
- Contact leads provided by the company and engage with them until you connect with a decision-maker.
- Convince clients to switch their waste management service to the client, who covers the termination fee.
- Utilize Hubspot as a CRM tool to manage client information.
- Participate in a 2-week (10 days) training program.
Setting your Expectations
Training Period
- Complete the 2-week training without absences
- 7am to 3pm PST, Monday - Friday
- Achieve a minimum of 100 call minutes per day
- Maintain at least a 40% Activity Rate
- Payment for full attendance and meeting activity requirement
- Training payout is processed 16 days after the last day of your training duration.
What to Expect?
- Tools: Discord, Line, DialPad, Google Suite, and Hubspot.
- Rate: $3/hour
- Incentives: $150 for every closed sale - uncapped
- Retention bonus***
- Working Hours: Shifting schedule, must be amenable to work during US Business Hours
Our hiring process is straightforward:
- Skills Assessment
- One-Way Video Interview
- 1:1 Interview & Mock Call with a Recruiter
- Client Review
- Signing a Training Agreement.
- On Boarding with Customer Success Manager
- Training
