Internet Sales Agent / Business Development CoordinatorCrestview is currently looking for an experienced BDC agent. Someone to reach out to current owners by phone, email and text to assist them in getting into a new Cadillac.
Benefits:- Medical, Dental, Vision Insurance
- Life Insurance
- 401k
- Paid Training
Responsibilities - Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen