Internet Sales Agent / Business Development Coordinator

Crestview is currently looking for an experienced BDC agent. Someone to reach out to current owners by phone, email and text to assist them in getting into a new Cadillac.

Benefits:

Medical, Dental, Vision Insurance
Life Insurance
401k
Paid Training

Responsibilities

Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily

Qualifications

At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen

Crestview Cadillac

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Internet Sales Agent / Business Development Coordinator