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Inside Sales, Kalrez®, DuPont Industrial Solutions
Job Responsibilities
- Day-to-day coordination and communication of business issues relating to customer sales while also assisting with the overall organization of sales activities for a given region / territory / specific assignment.
- Communicate with all internal departments related to fulfilling customer requirements.
- Prepare and complete customer requests for quotations, process and respond to customer sample requests and provide communication and organization of these activities along with appropriate follow up support. Secure market level pricing feedback from customer
- Keep in close contact with territorial sales representatives and direct OEM / channel partner customers to determine needs in order to transact and expand sales revenue.
- Support specifically assigned sales activities of Kalrez® Sales Managers to help meet sales goals and objectives.
- As required, work with engineers, program, and product managers to drive special and specific customer requirements, such as creating modified standard and custom products.
- Initiate contact and correspond with customers addressing pre-sales issues through emails and phone calls.
- Support the field sales process by identifying new potential customers through follow up of the sales lead generation program as well as supporting market research efforts.
- Drive applications engineering responses due to requests for technical product information
- Assist to support updating marketing and sales forecasts. Help to maintain sales budget tracking information.
- Handle customer inquiries, process orders over to customer service and resolve customer issues promptly.
- Work with outside sales to drive territory penetration / execute on territory sales plans.
- Play an important role in developing and maintaining the Company's image and reputation in the marketplace.
- Help to support development of necessary sales resources such as quotes, price lists, etc.
- Maintain customer contact databases and other informational requirements.
Desired Skills and Experience:
- Attend sales meetings and conferences as necessary.
- Related projects as assigned.
- Must be able to handle a variety of tasks simultaneously in an expeditious, calm, organized and decisive manner.
- Ability to work independently, problem solve quickly.
- Ability to work well with others and to work efficiently and accurately in a team-based environment.
- Ability to learn technical product knowledge and a strong desire for sales acumen.
- Effective time management, prioritization, and project management skills
- Ability to qualify prospects and nurture qualified opportunities through to pipeline analysis.
- Strong interpersonal skills, including the ability to communicate on all levels within internal and external groups.
- Detail oriented and excellent communication skills, both written and oral.
- Solid computer knowledge, Windows applications, MS Office.
- Good team player and strong organizational skills.
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We are excited to share that on May 22, 2024, DuPont announced plans to separate(1) into three industry-leading, independent publicly traded companies. This strategic move will create focused businesses with distinct investment profiles. We believe the proposed separations will create opportunities for all three future companies to better serve their customers and unlock long-term value for stakeholders. This process is expected to take 18-24 months from the date of announcement to complete. We are committed to supporting our employees throughout this transition and ensuring a smooth and successful separation process. We look forward to welcoming new talent who are interested in contributing to the continued success and growth of our evolving organization.
(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing. For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.
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