At Solidus, we believe digital assets offer an opportunity to transform finance and make it more inclusive, transparent, and efficient. Our team uses over 20 years of experience developing Wall Street-grade FinTech to build crypto-native market surveillance and compliance infrastructure. Digital asset firms globally use our products to detect, investigate, and report compliance threats, trade manipulation, and fraud in order to protect investors, provide transparency, apply for licensing, and comply with regulation. Our work is key to promoting institutional adoption of digital assets and growing the ecosystem.

The Role:

We are seeking an experienced Sales Support Technical Engineer to play an instrumental role in supporting our sales and customer success teams.

Provide technical support on sales demos to prospects for our Market Surveillance product, HALO
Understand the underlying market manipulation algorithms provided by Solidus Labs and provide technical explanations to prospective clients and internal stakeholders
Analyze order and execution data to understand its validity and completeness
Prepare sandbox environments for prospects by injecting data and executing proprietary algorithms
Assist internal teams and clients with algorithm parameter tuning to optimize alerting output
Automate repetitive tasks using scripting languages such as Python, Perl, or Shell
Query, format, and analyze large amounts of data from various sources inside and outside the organization. Provide an analytical summary to internal and external stakeholders.
Execute short tasks and longer-term projects across multiple global teams. Communicate status to stakeholders in a timely manner
Proactively engage with product and technology teams to understand the new features and provide demos to clients and prospects

Bachelor’s degree, preferably in Computer Science, Engineering, or Mathematics
Expertise in Linux environment with good command over any scripting language such as Shell, Perl, Python, etc.
Application/Production Support Experience at a Wall Street firm
Hands-on experience in support of a real-time trading environment
Strong knowledge of FIX protocol
Strong Knowledge of order flow into and out of equity systems Knowledge of Structured Products, SWAP, and Derivative business
Knowledge of Kafka, Snowflake/Clickhouse, or similar databases
Understanding of client and exchange connectivity support
Understanding of Equities products and program trading businesses from a technology standpoint
Strong analytical, and verbal and written communication skills
Java, C#, C++ ,.net development skills set, nice plus

Ability to work both independently and in groups in energetic, diverse, and global teams
Good communication skills, including the ability to write clearly
Ability to handle complex operational tasks, recommend process and technology changes
Proactive with respect to personal and technical development

Solidus Labs

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Sales Support Technical Engineer