At Castle Automotive Group, we are a diverse community of people, all working together to make great things happen. We offer a professional environment with extensive training and growth that includes performance-based development. We are looking for individuals with interesting backgrounds who want to be a part of a rewarding, innovative and collaborative workplace. We truly believe that our team members are the driving force behind our success and are committed to delivering the greatest customer experience every day.
What We Offer

401(K) w/ employer match
Major Medical & Dental (50% employee paid premium)
Vision
Voluntary Benefits (Accident, Critical Illness, Disability, and more)
Life Insurance
Paid Time Off
Employee vehicle purchase discounts
Flexible work schedule
Career advancement

Responsibilities

Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily

Qualifications

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills

We are looking for qualified, quality people who are ready to start their career within our family.

To learn more about us visit: https://jointeamcastle.com/

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Castle Subaru-Mitsubishi

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