Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.
Calix is looking for a Success Account Manager to drive adoption of the Calix Support Cloud. The SAM completes the post-sales lifecycle for customers, serving as the advocate for each customer and accelerating the expansion of solutions within each account. The ideal candidate will be as passionate about solutions as they are about providing an exceptional experience for every customer.
Serve as the trusted point of contact for customers, beginning from the point of sale and extending through onboarding, project success, and renewals.
Establish a trusted advisor relationship, handling overall responsibility for managing the customer relationship from end to end once the sale is made, including keeping the customer informed of all product updates.
Location and Travel:
Remote based position, with preference to live in territory. Territory includes Arizona, New Mexico, Utah and Nevada.
Up to 25% travel required.
Compensation will vary based on geographical location (see below) within the United States. Individual pay is determined by the candidate's location of residence and multiple factors, including job-related skills, experience, and education.
For more information on our benefits click here.
There are different ranges applied to specific locations. The average base pay range (or OTE range for sales) in the U.S. for the position is listed below.
San Francisco Bay Area Only:
117,300.00 - 176,000.00 USD Annual
National Major Cities plus, CA, CO, NY Metro area:
102,000.00 - 153,000.00 USD Annual
Regional plus NY:
91,800.00 - 137,700.00 USD Annual