WHAT MAKES US EPIC?
At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
SALES AND LICENSING
What We Do
We drive adoption and usage for Unreal Engine and provide our customers with the tools and support to make amazing visual projects in the Unreal Engine.
What You'll Do
As an Epic Games Technical Account Manager, you will be accountable for Epic’s technical relationship with the world’s most influential game developers. You will proactively communicate with our customers to provide guidance and accept feedback to drive internal prioritization.
In this role, you will
- Represent Epic as you regularly engage with game developers across a variety of communications channels - written, virtual, and in person
- Track and strengthen Epic’s relationship with influential game developers
- Resolve technical issues and customer complaints efficiently and professionally
- Work with Epic’s product and engineering teams to mutually craft platform priorities and roadmaps, supported directly by game developer feedback and requests
- Identify opportunities where game developers and Epic can mutually benefit from deeper relationships
- Improve gaps in process and communication, both within Epic and externally
What we're looking for
- Passion for games, the games industry, and game technology
- Inclusive personality that feels comfortable in a customer-facing role
- Strong self-starting skills to enthusiastically address ambiguous problems
- Technical proficiency to understand, categorize, and prioritize needs
- Experience in game development, game production, or other related areas
- Experience in shipping console, PC, or mobile games
- Experience in digital storefronts and/or online game services is a plus
- Experience in Unreal Engine 5 or other current engines is a plus
- Willingness to travel up to 30% of the time
EPIC JOB + EPIC BENEFITS = EPIC LIFE
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
ABOUT US
Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
