Industry/Sector
Not Applicable
Specialism
Salesforce
Management Level
Manager
Job Description & Summary
A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm's/client's expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends, and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key points.
- Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:
Minimum Degree Required:Bachelor's Degree
Minimum Year(s) of Experience:5 year(s) of experience in a professional services organization, as a Solution Architect and/or Senior Business Consultant delivering moderate to complex Q2C, ERP, Revenue, Billing and/or salesforce.com solutions (Force.com platform).
Preferred Qualifications:
Degree Preferred:Master's Degree
Preferred Fields of Study:Computer and Information Science, Management Information Systems
Certification(s) Preferred:
- Conga(Apttus) Billing Administrator
- Zuora Billing Consultant
- Zuora Revenue Analyst
- Salesforce Billing Specialist Superbadge
- Salesforce Advanced Billing Specialist Superbadge
- Revenue Cloud Accredited professional
Preferred Knowledge/Skills:Demonstrates extensive abilities and/or a proven record of success working in the Quote-to-Cash domain with experience in at least two of the following domains:
- Quote & Order Management;
- Billing, Invoicing & Collections; and,
- Revenue Accounting and Automation. Demonstrates extensive abilities and/or a proven record of success working on at least 3 projects from design through go-live on any of the following platforms in the Order to Cash domain:
- Zuora;
- Apttus/Conga;
- Aria;
- Salesforce Revenue Cloud; and,
- Rev Pro, Rev Stream or SAP RAR. Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs including:
- Understanding of transactional, recurring, consumption-based, subscription and project-based monetization models;
- Possessing leadership abilities to lead business discussions with clients and guide them to make design choices;
- Possessing in-depth understanding and experience of the upstream requirements in Quoting and ordering driven by ASC 606 revenue standards;
- Having experience with data migration considerations for a billing and revenue application;
- Exhibiting extensive experience with Agile methodologies;
- Working seamlessly in a virtual environment to complete projects with team members based in various locations, domestically, and globally;
- Leading and/or facilitating teams to develop client proposals, leveraging relationship management know-how to identify and address client needs;
- Supervising staff, which includes creating a positive environment by monitoring workloads of the team, respecting the work-life quality of team members, providing feedback in a timely manner, performing a critical review of other’s work, informally coaching staff, and keeping leadership informed of progress and issues;
- Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation;
- Possessing project management skills in relation to data management projects, including developing project plans, budgets, and deliverables schedules;
- Being creative thinking, have individual initiative, and have flexibility in prioritizing and completing tasks;
- Researching and analyzing pertinent client, industry, and technical matters;
- Exhibiting a desire to obtain Salesforce and deep industry sector(s) specialization over time; and,
- Possessing the ability to approach clients and team members in an organized and knowledgeable manner and to deliver clear requests for information.
Travel Requirements
Up to 80%
Job Posting End Date
Learn more about how we work: https://pwc.to/how-we-workPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlinesThe salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
