About Dialpad
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.
About the team
You will contribute to our global sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global sales team is made up of Sales Development, Partner/Channel, Enablement, SMB, Mid-Market, and Enterprise—all teeming with unbridled passion and grit. Our representatives help businesses solve complex communications issues experienced by many around the world.
Dialpad’s RVP of Partner Sales will lead a team of Partner Account Managers (PAMs) to further expand Dialpad’s regional channel programs. In this role, there will be a combination of coaching, and managing a team of PAMs, who are tasked with recruiting, enabling and managing partners in their assigned territories.
Dialpad’s Partner team plays an essential role in our GTM motions. This team collaborates closely with our SMB, Mid-Market and Enterprise teams to constantly improve our new customer acquisition and expansion of our customer base.
Your role
As a RVP of Partner Sales, you’ll own the recruitment, management, and overall revenue of your Regional PAM team. You’ll work closely with our SMB, Mid-Market, and Enterprise Sales leaders to collaborate on producing new ARR. You’ll also work closely with our National Partner Team who manages our relationships with the TSDs (Intelisys, Avant, Telarus, etc..) to further expand our brand within the partner base. Our PAM teams work closely with the National Team as they are our new business and partner recruitment engine of our program.
This position reports to our Head of Partner Sales.
What you’ll do
- Add value to our global sales team by gaining new customers and uncovering market opportunities.
- Develop strategies for converting partner connections into productive relationships.
- Coach and manage a team of PAMs to enable partners in their assigned territories.
- You will partner with our Sales Development, Partner/Channel, Enablement, SMB, Mid-Market, Enterprise, and National Partner Teams.
- You will be an integral part of GTM motions.
Skills you’ll bring
- Bachelor's degree or equivalent practical experience.
- 7 years of functional experience.
- Experience in leading a Partner/Channel Sales team preferred.
- Expertise in managing Channel Partner ecosystems.
Benefits and perks
Benefits, time-off, and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
