Dealership:
L0242 Honda of Salem
Honda of Salem
Come work with us! We're looking for a talented Inside Sales Representative to join the team. If you're passionate about sales, driven by success, and love building relationships, this could be a great opportunity for you.
Honda of Salem is a part of Lithia & Driveway (NYSE:LAD), the largest automotive retailer in the U.S. and was named a 2022 Oregonian Top Workplaces award winner. We are one of the fastest-growing companies on the Fortune 500 (#140 for 2024). With over 330+ dealerships worldwide representing over 50 brands in 3 countries!
Sales Representative
Pay: Commission
Schedule: Full-Time, 5 days a week
The Sales Representative is responsible for providing an exceptional customer purchasing experience. The Sales Representative will ensure the customer gets all the information they are looking for, as well as presenting vehicles to customers to assist them in their buying decision. They utilize the Customer Management System to ensure timely, professional follow-up and to maintain strong relationships with sold and prospective customers.
Responsibilities
- Greet customers in a prompt, friendly and professional manner.
- Provide professional product presentations to all customers.
- Offer and accompany customers on vehicle demonstration ride(s).
- Develop and prospect new business continuously.
- Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
- Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
- Schedule customer appointments daily.
- Assist customer during write up process ensuring it is a non-confrontational experience.
- Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
- Attend and actively participate in daily sales and training meetings
- Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
- Maintain appearance and cleanliness of vehicle lot and showroom.
- Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
- Upon sale, introduce customer to Service department following Sales 2 Service process.
Skills and Qualifications
- Prior Sales experience is ideal
- Current and valid driver's license is required
- Strong attention to detail
- Sense of urgency
- Excellent communication skills are a must to be successful in this role
- Typing – ability to type efficiently to enter accurate information into tracking system
- Basic computer skills
Competencies
- Does the right thing, takes action and adapts to change
- Self-motivates, believes in accountability, focuses on results, makes plans and follows through
- Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
- Thrives on a team, stays positive, lives our values
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
