Sinch is looking for an Install Base Account Manager to focus on increasing existing account-based sales. This individual will work closely with Sales and Support leadership in efforts to execute business processes, follow best practices, and help meet the needs of our existing customer base. This individual will evangelize Sinch’s diverse product suite, resulting in the adoption, expansion, and renewal of Sinch’s customer base.
Responsibilities
- Maintaining relationships with accounts with MRR of 1k-50k
- Conduct monthly & quarterly account reviews
- Prospect into existing accounts to proactively find new opportunities
- Cross-sell/up-sell the product portfolio
- Managing a high-velocity sales funnel
- Lead the customer lifecycle journey
- Forecast account growth on a monthly basis
- 3+ years selling technology (SaaS preferred)
- Experience leading existing accounts (AE with existing accounts, AM, or CSM w/ expansion quota)
- Consistent track record of exceeding quota
- Experience handling high-velocity sales process
- History of career advancement
- History of selling to developers preferred
Skills and Characteristics
- Highly technical (relative to the average salesperson)
- Able to navigate complex organizational structures
- Experience using Excel/Google Sheets
- High-velocity sales experience
- Polished
- Strong communication skills
- Salesforce or other CRM experience
- High energy
- Results oriented
- Ability to learn something new
- Experience working in a fast paced, high-level collaborative environment and promoting a teamwork mentality
