Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we’re just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup.
About Cents
Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. By building a market-leading SaaS product for this industry, we aim to revolutionize the industry through our suite of software (Cents Point of Sale) and hardware (Pulse, Penny, and Laundroworks) products.
Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We’re adding great talent to help achieve this mission, and that’s where you come in!
About The Role
As an Account Executive at Cents, you will play a pivotal role in transforming the lives of laundry SMB’s all around the country. Your approach will be consultative, focusing on prospecting, relationship-building, and expanding our customer base within your designated territory. By immersing yourself in their operations and understanding their unique requirements, you'll craft customized solutions that propel their business towards success, no matter the circumstances. In a space where true competition is sparse, we're counting on your passion, dedication, and drive to help us rise above and be the best.
What You’ll Do
- Reach out to and sell laundromat owners a new Saas product to grow their business. These meetings will occur in person, via Zoom video calls, and occasionally regional events.
- Own the end-to-end sales process and assist in the handoff to the Customer Success Management team.
- Work collaboratively with cross-functional teams that are focused on building and iterating on these products and the sales process behind them.
- Be an expert in all aspects of Cents and our product line.
- Help us create and iterate on an internal playbook for future salespeople to ensure the company's success and ability to grow.
- Gather and communicate customer feedback to upper management to ensure our product matches our customers' needs.
About You
- Prior experience leading an end-to-end sales cycle, preferably in SaaS sales, solutions or implementations.
- Comfort with cold outreach and prospecting is a must.
- Proven ability to work with existing clients to upsell, cross-sell, or expand.
- Highly skilled in discovery, requirements gathering, needs analyses, and price negotiations.
- A consistent track record of exceeding KPIs and quotas.
- A highly driven, collaborative, and optimistic personality.
- The ability to move conversations in a mutually beneficial direction.
- The desire and ability to learn from feedback and constantly improve.
Qualifications
- You have 2+ years in a sales role (preferably SaaS).
- You are creative, persistent and passionate about sales and have a dynamic personality.
- You are comfortable working in a scaling startup environment.
- You adapt quickly, value collaboration and thrive in ambiguity.
- You are tech-savvy and navigate sales and internal tools quickly.
- 2 years experience with Salesforce & Outreach.io are a must.
- Experience in outside and/or field sales, with the ability to meet in-person with prospective customers is a preferred but not required.
- Prior experience with POS/payments is a nice to have.
There’s a Laundry List of Why You’ll Love Working at Cents!
We are leaders - Leadership is not exclusive to the management team, but something everyone at Cents embraces and wants to get better at.
We are overachievers - The only true way to predict the future is to build it yourself. No excuses. Give 100% at all times.
We are students - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
We are committed to diversity and tight knit community - We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Benefits and Perks
We offer great compensation packages, comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.
- Competitive salary
- Equity
- Unlimited PTO and paid holidays
- Remote-first with offices in New York City and San Francisco
- Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability
- 401(k)
- Work-from-home and commuter benefits
- Laundry allowance to support our customers’ businesses
- Comprehensive training, learning, and development programming
- Access to hundreds of discounts and rewards from renowned vendors including deals on health & wellness, travel, dining, auto insurance, and so much more!
Please be aware that all legitimate recruitment communications from Cents will come through our official channels (@trycents.com email domain, our official careers page, or verified phone calls following email introductions). Also please note that we will never ask for money or sensitive financial information.
If you are contacted through other means or asked for such details, please assume that the communication is not legitimate. Please forward any such communications to us at concerns@trycents.com and we can confirm this for you.
