Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Provides support to the sales team by providing in-depth technical & business knowledge of payment acceptance processes and associated services (including fraud and payment security), 90% of time interacting and providing consultative services to new and potential clients with respect to implementing and configuring the TSYS products & services for effective and efficient transaction services.
What Part Will You Play?
- Provide highly advance payment processing technical design pre-sales support by accompanying sales team to meetings with prospects. This would typically involve giving presentations to all levels up to and including C-level prospective and existing clients and ISV's, providing product demonstrations, and using whiteboard sessions, all with a focus on maintaining a sales-oriented approach to the client’s requirements through discovery phase exercises. 80-90% time spent with prospective client.
- Highly in-depth knowledge of payment processing designs and or TSYS products through research and testing in order to act as subject matter expert with prospective customers. Maintain accurate & current product & services knowledge working collaboratively with product teams across TSYS. Provide support and consulting to lower level Tech Sales Consultants.
- Write & develop small internal computer applications to provide proof-of-concept ideas, to test TSYS products, and to troubleshoot client issues by providing assistance TSYS prospects, existing clients and the sales team during presales phases. Demonstrate working knowledge of basic - intermediary level of programming & scripting skills (Java, PHP, C++/.NET, HTML etc.) for effective implementation of the TSYS products & services. Produce clear and precise documentation for clients based on business and functional requirements for success deployment of the TSYS products & service. Leads the proposal support to the sales team, leads and review the completion of the business, technical and functional sections of RFI and RFP documents.
What Are We Looking For in This Role?
Minimum Qualifications
- Bachelor's Degree
- Relevant Experience or Degree in: Yes
- Typically Minimum 10+ Years Relevant Exp
Preferred Qualifications
- Bachelor degree in Finance, Business, Science, Engineering or Computing
- Experience of working in the payments industry, preferably ecommerce, mobile, payment security & risk management.
What Are Our Desired Skills and Capabilities?
- Skills / Knowledge - Having broad yet in-depth expertise and unique knowledge, uses skills to set and ensure success of company objectives and principles and to achieve goals in creative and effective ways within environments and situations that are complex and difficult. Having ownership of a function, major account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business through key initiatives, and lead matrix teams on complex projects. Barriers to entry such as technical committee and senior management review exist at this level.
- Job Complexity - Works on issue that impact design/selling success or address future concepts, products, or technologies. Creates formal networks with key decision makers and serves as external spokesperson for the organization with key accounts, agencies, partners, vendors, and sales prospects.
- Supervision - Exercises wide latitude in determining objectives and approaches to critical assignments.
- Programming - Ability to write basic code in a mainstream language such as Java, .Net, ASP or PHP & basic scripting knowledge of using HTML & JavaScript.
- Communication of Technical Concepts - Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Global Payments/TSYS.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/
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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.
