At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Go to Market Sales Support Manager is responsible for development and execution of strategies, initiatives and user adoption within Branch and Small Business Banking. This role will help define and support go to market strategies in collaboration with partners across all business lines (Deposits, Lending, Wealth, Card, Payments) and leads branch and small business channel execution to drive efficient and effective revenue and market share growth. They will collaborate to ensure strategic coordination across enabling functions, including Marketing, Product, Sales, UX/CX, HR, and Risk to ensure consistent adoption in order to serve both the needs of the clients and employees.
This role directly and through professional staff, oversees and assists with the strategic management of divisional sales goals and objectives for a specific defined geographical area. Promotes corporate marketing programs in order to achieve full participation and success within all designated locations. Develops division or market level programs which compliment corporate programs to meet unique market needs, yet adhere to corporate strategies and standards. Coordinates processes between centralized support areas, marketing and product groups to implement market level plans. Monitors sales results and is involved in the training of sales management and sales force to help ensure that sales and service goals are met.
Additional responsibilities include, but are not limited to:
Collaborating across all business lines (Deposits, Lending, Wealth, Card, Payments) and enabling functions to ensure alignment of strategy, priorities and execution.
Partnering with product and marketing to build initiatives and strategies that help to grow new customers, increasing depth with existing customers and retain all customers.
Presenting findings, recommendations and proposals to senior leadership.
Remaining aware of segment trends and analyzing data to identify trends and opportunities for growth.
Monitoring and reporting on key performance metrics and adjusting strategy as needed to meet growth objectives.
Partnering with the user experience and customer experience teams to create a seamless employee and customer experience.
Building and maintaining strong partnerships to accelerate growth; developing and implement marketing strategies.
Basic Qualifications
Preferred Skills/Experience
Strong understanding of all the products, processes, resources and sales tools that are required of the branch network
Thorough knowledge of assigned geographical area, competitive market, banking operations and U.S. Bancorp’s products and services
Thorough knowledge of sales and marketing concepts and the bank’s sales and marketing programs
Exceptional partner relationship experience
Excellent leadership and project management skills
Proven ability to influence and persuade others
Strong creative, analytical and problem-solving skills
Effective presentation and strong verbal and written communication skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $129,455.00 - $152,300.00 - $167,530.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
