- REQUIRED: +1 year of experience in Selling Partner Support environments under the IIDP skill
- +1 year of experience handling large datasets on Excel
- Advanced computer literacy on Microsoft Office applications
- Knowledge of Seller Central interface, Feeds upload applications (MFA), Metadata, CSI, Tico, FRPG, Vermont, MediaCentral, Darwin, Diagnostics, Brand Profile.
- Experience on leading stakeholder engagements via consultative and solution based model (analyze data sets, identify issues, and recommend solutions)
- Proficient on English Language (Written and spoken)
- Ability to work with wide range of people at all decision-making levels
- Experience in influencing and negotiating tasks and deliverables with others
- Has proven examples of bias for action in driving changes and meeting challenges in a quick moving business
- Experience in sales would be an advantage but is not essential
- Experience with e-commerce or retail would be an advantage
- Clear driver in customer obsession and ownership, deliver results in highly visible tasks that impact Seller and Customer experience.
Over the past 20 years, Amazon has reinvented on behalf of the consumer and has become the most prominent internet retailer in the world. Amazon is now reinventing on behalf of business customers and focused on building the largest and most innovative Business-to-Business (B2B) store in the world.
Amazon Business achieved a $10B global, annualized run-rate in less than 4 years! Our customers include all type of businesses ranging from individual professionals to small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customers so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.
The objective of the Catalog Operations Specialist is to deliver new business growth and maximize revenue by helping launch Selling Partners who deliver competitive selection, pricing, and availability. You will help these Selling Partners integrate on Amazon and develop their catalog, pricing and other tools, while meeting Amazon's bar for product data quality.
The ideal candidate will be innovative, tech-savvy, team oriented, effective communicator, have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities.
The ideal candidate is motivated, agile, with strong time management and project management skills, technical (advanced excel skills) and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills as well as team skills. At the core of the position is high attention to detail and delivering high quality results on time.
Responsibilities:
- Integrate seller content to the Amazon platform using standard item creation templates, working with Business Teams across the world.
- Correct and enhance existing content of products that have high visibility on the Amazon website but show poor content.
- Work with Selling Partners or Sales representatives to gather requirements and help to build the tools and processes to increase the ease and efficiency with which sellers integrate with Amazon.
- Work with the Sales Onboarding Program Managers to gather knowledge in tools, process.
- Assist Selling Partners with general questions after the account is launched.
Key job responsibilities
Integrate seller content to the Amazon platform using standard item creation templates, working with Business Teams across the world.
Correct and enhance existing content of products that have high visibility on the Amazon website but show poor content.
Work with Selling Partners or Sales representatives to gather requirements and help to build the tools and processes to increase the ease and efficiency with which sellers integrate with Amazon.
Work with the Sales Onboarding Program Managers to gather knowledge in tools, process.
Assist Selling Partners with general questions after the account is launched.
