The Role
Orchard is looking for a customer and results focused Inside Sales Associate to join our team. You will be the first point of contact between homeowners and Orchard and pitch Orchards various service offerings to potential customers with the goal of scheduling time with them and a licensed real estate agent. You will be expected to generate new business through inbound and outbound sales calls, maintain a personal database of leads, and share customer learnings to help us better service customers with superior offline and online experiences. The ideal candidate has a strong sales mindset, is organized and has the ability to earn the trust of customers to create an exceptional experience.
This is a Full Time, Remote role that will report into the Inside Sales Manager.
The schedule for this role is Monday through Friday from 12-9 pm Mountain Standard Time.
What You’ll Do Here:
- Connect with potential customers via phone, email and text
- Generate new business through inbound and outbound sales calls
- Maintain a personal database of leads to work and convert in the future
- Work with cross-functional teams to create a seamless customer experience
We’d love to hear from you if you have:
- Excellent verbal and written communication
- Strong drive to deliver results and strong follow-up skills
- Excels at cross-functional teamwork & communication
This is an exciting opportunity to join a venture-backed startup and play an instrumental role in making the home buying and selling experience easier for our customers. If you want to play a key role in scaling in a new, innovative business this is the right role for you.
The Inside Sales Associate plays a critical role in generating new business opportunities through inbound and outbound sales calls and will be the first point of contact between homeowners and Orchard.
The ideal candidate will have 1-2 years experience in a sales role, customer service role or in the real estate industry. The right candidate will be friendly, organized, and trustworthy, in order to create an exceptional customer experience. One of the things our customers love the most about the Orchard experience is the level of support they get. In this role there will be an opportunity for ongoing mentorship by Orchard Sales Leadership.
The Company
Orchard is transforming the way people buy and sell their homes. Simplifying it, to the way it should have always been; fair and true to market, straightforward, easy. Every year in the U.S., $1.5 trillion of single-family residences transact, generating over $120 billion of fees in a process that has changed little in decades. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle.
Orchard offers a modern alternative, making one of life's biggest decisions – the sale and purchase of a home – stress free, fair and simple.
Orchard launched in 2017 and was previously known as Perch. The company is headquartered in New York City, has 150+ employees and has grown 10x year over year. We have raised over $300 million in financing from top tier investors including: Firstmark, Accomplice, Navitas and Juxtapose.
Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
