About Dialpad
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.
About the role
Strategic deliverables take the form of increasing team size through hiring and promotion, recommendations on sales structure, segmentation and coverage, business planning, investment prioritization, productivity improvement. Operationally, the focus will be on forecasting, tracking of business performance, analysis of trends, and formulation of meaningful and actionable recommendations.
Reporting directly to our Area VP (AVP), Majors Sales, our Regional VP (RVP), Majors Sales will be an experienced leader with the ability to motivate our Majors Sales teams to hit their goals consistently and resource new ways to excel.
What you’ll do
- Recruit, mentor, and lead a team of high performing sales managers in the Majors space to uncover new business opportunities.
- Actively participate in the sales cycle to bring executive alignment, sales leadership and strategic support.
- Oversee pipeline creation, pipeline management, sales process.
- Create, experiment and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience.
- Plan and deliver sales strategies to meet and exceed sales projections.
- Analyze data and work with cross-functional counterparts to improve the product's vision and drive growth initiatives and market insights.
- Coach and develop your team to develop future leaders for the organization.
- Increase effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes.
- Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products.
- Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team.
Skills you’ll bring
- BA/BS degree or equivalent practical experience.
- 5-8+ years sales experience, preferably in the B2B SaaS space.
- 3-5+ years people management experience leading Enterprise, Majors and/or MM teams.
- Ability to work independently and prioritize effectively and balance multiple, disparate work streams.
- Excellent analytical and problem solving skills.
- Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports.
- Brings a strong work ethic; takes the initiative and think creatively to get the job done.
- Must be able to coach teams that handle a full-cycle sales process - prospect to close.
- Channel experience strongly preferred.
- Experience coaching teams using MEDDPICC preferrable.
Dialpad Benefits and Perks
Benefits, time-off, and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
