Our Go-to-Market (GTM) Enablement team is a unique strategy and curriculum team that plays an integral part in connecting our go-to-market approach and curriculum to customer value. We’re interdisciplinary thinkers leveraging diverse business backgrounds in engineering, education, management consulting, business operations (and more!) to define, manage and measure Datadog’s global go to market motion. We empower all of Datadog’s customer-facing teams with the right information, skills, and tools at the right time in order to maximize their ability to land, expand and drive Datadog’s next phase of growth.
Our Sales and Customer Success teams rapidly evolve how they work to optimize productivity. The Program Management team plays a critical role by driving systemic change initiatives to enhance sales performance, improve processes, and ensure the sales team is equipped to adapt to new tools, technologies and methodologies.
We are seeking a Program Manager for our Sales Enablement team to maximize the productivity of our revenue teams through integrated systems, tools and processes at a global scale. You should be a proactive change agent excited about systems-level analysis, creative program design and enablement that sticks. You will partner with leaders across the Go-To-Market ecosystem, including sales, strategy & operations, and others to develop and oversee a portfolio of global enablement initiatives that increase sales performance.
What You'll Do:
- Strategy Development: Develop and implement change management strategies that support the overall sales enablement goals and business objectives. Analyze various quantitative data points, gather qualitative feedback, and embed with our go-to-market teams to develop a clear perspective on how to improve our business
- Cross-Functional Partnership and Project Management: Collaborate with cross-functional partners to develop system-level solutions that impact each level of the GTM experience. Drive outcomes through proactive project management.
- Training and Development: Design and deliver comprehensive and scalable change enablement programs to help the GTM team adapt to new tools, processes, and methodologies.
- Impact and Assessment: Measure, monitor, and communicate impact of enablement efficacy against specific business critical metrics to assess the effectiveness of change management efforts and drive continuous improvement.
- Best Practices: Identify and promote best practices in change management and sales enablement, fostering a culture of continuous improvement and innovation.
Who You Are:
- At least 3-5 years in sales enablement or program management with a focus on, change management, process or tooling enablement, or a related role
- Strong stakeholder management and project management experience creating alignment with cross-functional teams and delivering quality product on short timeframes.
- Proven track record of managing and implementing successful change initiatives. Deep understanding of change management principles and methodologies (e.g., Prosci, ADKAR).
- Excited about data and strong experience assessing business metrics to identify productivity gaps (and solutions!) and developing strong analyses of program management initiatives.
- Experience applying adult learning methodologies to design live, virtual and on-demand learning content and evaluate the success of a learning experience
- Experience with Sales methodologies, processes, tools and technologies
- High ownership: You won’t be satisfied until every GTM function achieves their potential
- Outstanding verbal and written communicator: You make the complex simple
- Scrappy and entrepreneurial: You enjoy building and iterating, and don’t mind getting messy
- BA / BS required
Bonus Points:
- Experience at high-growth or mid-stage startups focused on Software-as-a-Service or technology
- Relevant certifications in change management or sales enablement
- Knowledge of DevOps or cloud technologies
- Background in configuring, implementing or designing system architecture for Go-To-Market tools
- Experience enabling salespeople particularly with a structured methodology
- Experience building scalable programs at our scale or greater
- Experience with BI tools like Tableau.
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
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Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.