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Account Executive (Outbound) is responsible for the acquisition of new logo customers in the small business segments. The Account Executive will accomplish this through identifying prospects and cold calling/emailing and through strategically planned marketing campaigns.
Essential Key Responsibilities
- Grow the revenue stream by identifying new logo opportunities through outbound prospecting and appointment setting within select prospects via cold calling and emailing.
- Effectively balance new lead generation versus follow up efforts.
- Create a strong follow-up plan that will allow for greater efficiency and increased sales conversion rates.
- Be able to conduct a needs-based assessment and transition to the customer’s needs to the best product and solutions and lead pass when opportunity arises.
- Maximize each opportunity that is identified from assigned campaigns while meeting required daily Outbound metrics.
- Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting.
- Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives.
- Have a strong and vast knowledge of all products that could be offered.
- Observe and adhere to all compliance policies, trainings, and procedures while interacting and selling to customers. (Product training, coaching, timecard, and self-assessment, etc.)
Education and Experience
- Associate's Degree - Preferred
- Bachelor's Degree - Preferred
- Years of Experience - 1-3 years
Additional Skills and/or Certifications
- 1-2+ years of sales experience required.
- Ability to work in a fast paced, team environment, while building strong relationships with TMs, leaders and business partners
- Understanding of high impact coaching tactics and strong, demonstrated background in coaching others for success
- An assertive, persistent, self-motivated professional who is a strong listener with a positive attitude and a limitless amount of energy
- Possess an aptitude for quickly grasping selling techniques and product knowledge
- Has a proven track record of achieving/exceeding quota and ability to thrive in a high volume, high energy, fast-paced, sales-driven call center environment
- Experience in selling an intangible product and/or inside sales experience is strongly preferred
- Computer knowledge with good communication, organizational and time management skills
- Strong listening, written and verbal communication skills
Key Stakeholders
- External Clients, SMB Account Managers, Customer Service, Sales Operations, Sales Compliance, Marketing, Training and Enablement and Account Executive
Benefits We Offer
· Generous paid time off in your first year, increasing with tenure.
· Up to 16 weeks 100% paid parental leave after one year of employment.
· Paid sick time to care for yourself or family members.
· Education assistance and extensive training resources.
· Do Good Program: Paid volunteer days & donation matching.
· Competitive 401k & Employee Stock Purchase Plan with company matching.
· Health & wellness benefits, including discounted Wellhub membership rates.
· Medical, dental & vision insurance for you, spouse/partner & dependents.
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