- Bachelor's degree or equivalent
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of sales operations or equivalent experience
- 5+ years experience in successfully driving complex projects and programs.
- Master's degree or equivalent
- Experience presenting to senior leadership
- Excellent written and verbal communication skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Sales Planning and Policy (SP2) team within AWS Sales Marketing and Global Services (SMGS) Operations is looking for an innovative, customer-centric, and experienced Sr. Policy Manager. The ideal candidate will be passionate about developing guidelines and implementing policies that will support our sales planning processes. This high-visibility role will have a broad global reach across the organization, collaborating with stakeholders in various business units. This is a ground up opportunity to help shape the business and operating model of a rapidly growing organization.
Key job responsibilities
- Engage with stakeholders to dive deep into areas of policy that need addressing.
- Investigate disconnects, solicit feedback, gather documents, and gain alignment on proposals.
- Engage with Segmentation Operations and Business Operations to extract information from internal systems, providing quantitative data about current or projected impact of a component of Policy.
- Conduct desk research to confirm findings or to introduce a proposal for further internal research.
- Lead policy reviews, lending a customer-obsessed and data-driven view to the conversation.
- Document new or amended policy for inclusion in our system of record.
- Support product partners in the codification of policy into software and other tooling.
- Support the SP2 team and other cross-functional partners in answering questions, making judgment calls, and resolving disputes about applying policy.
- Own policy development initiatives.
- Take on ad hoc related projects as necessary.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
