You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.
At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.
The Global Sales team connects Bose with people who share our belief that sound is the most powerful force on earth. Through collaboration with external retail partners and internal strategic partners, Sales helps deliver Bose products to people who share in our passion for sound.
Job Description
You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.
At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.
The Bose Sales team helps deliver Bose products to consumers who share our passion for sound, through collaboration with external retail partners and internal strategic partners.
About Sales Operations:
The role is in Framingham, MA supporting the Sales Operations team. This team, within the Sales function, is responsible for the smooth running of operational activities linked to strategic planning, account management, sales forecasting, reporting and analytics, market insights and daily execution. The team partners with colleagues across all functions within the Company.
About the role:
The Sales Operations Specialist is part of the Sales Operations team supporting our Consumer Audio business in the Americas. This team is responsible for providing accurate and timely support to the sales teams, functional colleagues and retail partners on sales performance and operational execution. S/He will have extraordinary customer focus and will be curious and eager to learn. They will bring knowledge of consumer electronics retailing, sales operations processes and strong technical skills.
Responsibilities include:
- Support weekly forecasting and account activities
- Collect and compile sales performance and inventory data
- Aggregate competitive landscape metrics and present findings
- Support new product launch and promotions –
- Coordinate with Global Product Team to set up new products with reseller accounts
- Work cross-functionally to track promotion evaluation progress and follow up to ensure prompt completion of tasks
- Coordinate with global colleagues to implement internal and customer-facing go-to-market processes and improvement projects.
- Partner with Sales Operations colleagues to
- Ensure ladder, pipeline and revenue forecast management, reporting, and analytics are updated, complete and accurate
- Create management review presentations (e.g. Quarterly Readiness, Quarterly Performance, Senior Leadership Team reviews, Peak Season and New Product performance)
- Ensure all Bose and customer needs in SAP C4C and the Dealer Portal are up-to-date and maintained including BDF status, order status, shipments, invoicing, credit limits
Capabilities:
- Fluent in English. Additional languages are a plus.
- Extraordinary customer-focus and service orientation. Curious and eager to learn and take on new responsibilities.
- Outstanding communication, presentation, collaboration and interpersonal skills.
- Self-starter and resourceful with meticulous attention to detail. Brings a proactive mindset and acts with a sense of urgency.
- Strong technical skills, including proficiency with MS Office applications (proven ability to manipulate data in Excel and PowerBI) and ERP systems (SAP)
- Knowledge of data warehousing and mining
- Ability to perform well in a deadline-driven environment
- Ability to work cross functionally and coordinating with other teams
- Ability to work across time zones
Experience:
- 5 years of experience in Sales, Sales Operations, Sales & Business Planning, Sales/Market Analysis, Product/Trade Marketing or Finance
- BS in finance, economics, management, operations or similar technical degree
- Experience in reading and understanding data, forming insights and developing recommendations
Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.
If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com
