Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Job Summary:
As an Inside Sales Manager, you will play a crucial role in our sales operations, ensuring seamless communication between our customers and the factory. Your primary responsibilities will include responding promptly to customer inquiries regarding product pricing, lead times, and order statuses. You will act as the initial point of contact to resolve customer issues and maintain strong relationships with our clients. You will work closely with the Sales and commercial leader to ensure SOX compliance, contract management, manage service contracts etc.
Primary Duties & Responsibilities:
- Provide timely response to customer inquiries on product pricing, lead time, and order status.
- Act as liaison between factory and Sales.
- Serve as initial point of contact to resolve customer issues.
- Data entry in ERP, customer portals, customer data bases, quotation, and sales history data files.
- Update and maintain Distribution and Manufacture Representatives agreement.
- Maintain and organize price lists.
- Review new purchase orders against quote for accuracy and SOX compliance.
- As appropriate, coordinate with GTC on export matters and licensing requirements.
- Manage new customer set-up process.
- Manage assigned accounts by understanding customer needs, offering the “best solution” and continuous following up.
- Maintain and organize customer NDAs and contracts as required.
- Maintain service contracts capturing contract tenure, renewal, spares consumed, support hours log etc.
- Support with marketing tasks, as needed.
Job Qualifications:
- Bachelor’s degree in Marketing, Business, or a related field; combination of education and experience acceptable.
- 2-5 years Inside Sales or Customer Service experience preferred.
- Excellent oral and written communication skills.
- Proficiency in MS Office required.
- Advanced knowledge of Excel and proficient with VLOOKUP, Pivot tables, conditional formatting, etc. will be preferred.
- Experience working within commercial customer base preferred.
- Some domestic travel may be required -- up to 10% time
- Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.
Salary Range:
$70,620.00-$94,380.000
Pay Transparency
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
