Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
Papaya Global is seeking an experienced Sales Operations Team Manager who will join our revenue operations team and have a key role in building our sales processes. You will be responsible for increasing and enhancing sales productivity and effectiveness through the creation and implementation of innovative, long-term sales processes that meet client acquisition and growth goals and deliver strong returns on investment. We are looking for a data-driven, strategic, and results-oriented individual who can conceptualize, design, and execute programs end-to-end.
You will be:
- Leading initiatives to drive sales strategies forward with executives, peers, and key stakeholders while fostering close, cooperative relationships with these individuals
- Coordinating sales forecasting, planning, KPI/sales metrics monitoring, and budgeting processes
- Overseeing the production and provision of routine sales reporting and analysis used by sales team leaders, senior management, and board directors to drive business decisions
- Managing global sales forecasts and pipeline measurement and analytics
- Working closely with Salesforce administrators and developers to define and design sales processes and automations
- Proactively designing and executing monitoring processes to ensure the success and SLA attainment of the sales team
- Driving the adoption of sales processes, methodologies, and sales tools through onboarding new employees and reinforcing them throughout the organization
- At least 3+ years of experience in sales operations in a SaaS company
- Proven experience working with Salesforce.com. Experience with other sales and marketing technology platforms – advantage
- Understanding of SaaS metrics and sales objectives and their translation into tools and processes to achieve company goals
- Strong Excel skills – advantage
- Excellent written and verbal English communication skills
- Strong planning and anticipation skills
- Entrepreneurial mindset, hutzpah, and self-motivation are required
- University degree or a comparable level achieved through experience
