Client Success Associate
Fort Myers, FL or Irving, TX
What makes Gartner a great place to work?
We're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. In our collaborative and supportive culture, you’ll make deep connections with colleagues, clients and the communities in which we live and work. You'll have the autonomy to get your work done with the flexibility you need to achieve your best.
About the role:
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
What you will do:
Participate in client interactions and calls to learn to manage relationships with a variety of client stakeholders in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices. Ensuring clients are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth.
Collaborate with internal partners to ensure we deliver significant value to clients.
Work on team projects and initiatives to streamline activities that support continuous improvement programs.
What you will need:
Availability to intern during summer 2025 for 10 weeks and graduating between December 2025 to July 2026
High performance with demonstrated student leadership and/or work experience; degree in Business, Communications, or Social Sciences preferred but not required
A proactive, self-starter mentality, with strong organization and prioritization skills
Strong collaboration skills, with positive attitude and high attention to detail
Ability to synthesize and organize information into meaningful content
U.S. work authorization required
Why Gartner:
We empower associates to reach their full potential in an environment where everyone has equitable access to opportunity. We have a diverse, inclusive, supportive workplace where all associates can thrive.
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the hourly rate for this role is 17 USD - 25 USD. Please note that actual rates may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer benefit programs including paid sick time off, and a 401k match for employees working 20 hours a week or more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID:91486
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