Please note: We are currently unable to hire in California and New York at this time.
Theo is a fast-growing performance media agency headquartered in Portland, Oregon. We help local and national brands across a wide range of industries advance their marketing practices through methodical, creative, and technology-driven marketing activations.
Key Responsibilities
- Key Responsibilities
- Help manage key client accounts and develop strong client relationships built around proactive insight sharing and project management.
- Act as one of the points of contact for a client, respond in a timely fashion and ensure they are aware of relevant project updates.
- Help manage client satisfaction with account leads and agency partners. Identify any potential issues and ensure expectations are clear, realistic, and communicated.
- Understand client business and marketing objectives and ensure the client's needs and requirements are represented during strategy and planning formation.
- Act as a liaison between clients and the agency; communicate client expectations and make sure they are defined and documented to internal teams.
- Review all client deliverables and assist with media trafficking, planning and proofing
- Assist with weekly client status meetings.
- Schedule client and internal meetings, record notes, and manage follow-ups. Ensure client deliverables are tracked in agency PM software.
- Assist with internal team huddles to ensure timelines and deliverables are being met.
- Work with internal teams to create and manage campaign timelines with clear milestones and deliverables.
- Understand agency services and key responsibilities for each cross-functional team member.
- Work with Analyst and Digital Media teams to keep track of high-level performance insights and ensure the client is made aware of the goal and budget pacing highlights/issues.
- Collaborate with media, UX, SEO, content and analytics teams to develop a data-driven strategy to help clients meet their business objectives.
Benefits
- Healthcare, Dental & Vision Insurance, Theo covers 75%
- Matching 401K - 100% up to 4%
- 20 days starting PTO with tenure benefits
- Maternity/Paternity benefits
- Remote work support
- Complementary supplemental insurance
- Unlimited volunteer time
- Charity matching