You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.
The Technology Risk & Information Security Customer Success (TRICS) team is seeking an experienced Product Manager to collaborate with business leaders and partners to craft the product vision, drive the Product Roadmap, prioritizing the development team’s sprint backlog, participate actively in all phases of the iteration process, and are responsible for product decisions, release planning and leading designers and engineers to deliver user experiences, operational processes, and supporting technology assets.
A successful candidate will have:
- Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
- A good balance of technical knowledge and business acumen with a proven track record of driving platform innovation and business metrics with a customer-first mindset
- An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Agile, and SAFe principles
- Proven track record of driving results in a fast-paced environment with a customer-first mindset
- A background in working with Big Data Analytics and Information Security is a plus
The product of great thinking.
As a key link in the product development process no two days here will be the same, but there are some things you can count on doing:
- Work with customers, key stakeholders, and partners to define a product vision and roadmap
- Understand and apply new trends and competitive best practices into product roadmap and requirements
- Support development of appropriate tracking and reporting to determine product performance
- Work closely with the design and technology teams to develop, test and deliver defined capabilities
- Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria
Are you ready to be at the center of it all?
- 5+ years of experience in Product Management
- Proven track record in defining winning product constructs and delivering a product vision and roadmap
- Experience with rapid and iterative software development methodologies
- Bachelor’s Degree in related field required; advanced degree preferred
- Knowledge of reporting/analytical applications
Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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