Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.
We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone.
We are seeking a highly motivated and experienced Market Manager to join our team and play a pivotal role in solidifying our presence and relationships in the Mid-South region of the US. As a Market Manager at Campspot, you will be responsible for driving the growth and success of our platform within the region. You will work closely with campground owners/staff, build strong partnerships, and implement strategies to increase adoption and revenue. This role requires a combination of strategic thinking, relationship management, and a passion for the outdoors.
Key Responsibilities
- Relationship Building: Establish and maintain strong relationships with campground owners, managers, and other stakeholders in the region.
- Onboarding/Offboarding: Onboard campgrounds onto the Campspot platform. Ensure a smooth transition and provide training as needed. Facilitate park account transitions related to change of ownerships and terminations.
- Market Analysis: Use data-driven insights to develop strategies for market penetration and revenue growth.
- Product Advocacy: Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development. Manage setup and adoption of various third party integrations.
- Product Knowledge: Maintain a deep understanding of Campspot's software and booking solutions to effectively communicate and leverage the value proposition to customers.
- Reporting: Track and report on key performance metrics, including revenue generation, and customer feedback. Provide regular updates to the management team.
- Market Expansion: Generate referral campgrounds for the inbound sales team.
Qualifications
- Bachelor's degree in Business, Marketing, or a related field or equivalent experience.
- Proven experience in sales, business development, or account management, preferably in the outdoor and travel industry.
- Strong interpersonal and communication skills.
- Ability to work independently, set priorities, and meet deadlines.
- Excellent negotiation and problem-solving abilities.
- Willingness to travel within the region as needed.
Compensation and Benefits
- Starting base salary of $52,000-$58,000
- Quarterly bonus based on attainment of KPIs, up to 25% of salary
- Competitive benefits, including employer-paid medical and life insurance, as well as dental, vision, and disability insurance options
- 401(k) plan with safe harbor employer match
- Employee camping credit, to get outdoors and use our product!
- Flexible and casual work environment, with a remote first workplace and flexible paid time off policy
While Campspot is a remote-first company, priority will be given to candidates located near our Grand Rapids, MI headquarters for this role. Secondary consideration will be given to candidates who reside in states where we currently have employees, including CO, IL, KY, ME, MA, MI, NY, NC, SC, TX, UT, VT, VA, and WA. Candidates located outside of the US or any of the states listed previously are not able to be considered at this time.
Campspot is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We’re looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products:
1. Campspot Management Software is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase revenue through its inventory optimization tool and site-lock capabilities.
2. The Campspot Marketplace (
campspot.com and Campspot mobile app) is an online marketplace where travelers can find accommodations for their camping trips. Campspot’s inventory is 100% bookable and includes robust filters to help travelers customize their travel experience.