Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a
Senior Account Manager for our
Employee Benefits team in
Phoenix, Arizona!
WHAT YOU'LL DO:- Establish, develop, and sustain professional relations with internal staff, carriers, and clients
- Service the designated book of business as it relates to marketing, claims, administration, and sales.
- Respond to client questions and maintain appropriate correspondence files.
- Meet department guidelines for client retention. Make good and timely decisions that propel our company forward.
- Responsible for the day-to-day account management of client accounts.
- Advise and direct clients on claims issues, administration, benefit plans, and federal/state laws such as COBRA, HIPAA, FMLA, ERISA, etc.
- Assist with the implementation of benefit plan renewals, benefit changes, new plans, and/or new lines of coverage.
- Coordinate with vendors and carriers to confirm dates and times for enrollment meetings and enrollment materials.
- Assist with off-site client meetings, employee communication meetings, enrollment meetings, and benefit/wellness fairs.
- Assist AE with client presentations
- Provide timely updates to client and carrier requests.
- Complete all required forms required by Quality Control.
- Adhere to QC policy and procedures.
- Perform required functions with EPIC.
- Sets the lead in the Account Management department by example in strong solutions using speed and agility for customer service.
- Consistently achieve results, even under tough circumstances
WHAT YOU'LL NEED:- Bachelor's Degree, preferred
- 2+ years' experience in Employee Benefits
- Current Life & Health License
- Knowledge of Self-Funded Plans
- Experience with 100+ Lives (Large Group)
- Knowledge of ACA, HIPAA, COBRA, FMLA, Form 5500 requirements, etc.
- Proficiency in Microsoft Office 365
- Bilingual in English and Spanish, a plus
- Exceptional customer service and interpersonal skills
WHAT WE OFFER:- Commission earnings available upon obtaining P&C or L&H License
- Unlimited earning potential
- Best-in-class training
- Growth and advancement opportunities
- Generous benefits package: Health Insurance, Dental Insurance, Vision Insurance, 401(k) or Roth 401(k), Short-Term Disability (STD), Long-Term Disability (LTD), Life Insurance, Employee Assistance Program (EAP), Insurance Designation Incentive Program, Tuition/Student Loan Reimbursement Program
- Employee Stock Purchase Plan (ESPP)
- Discounted Onsite Gym Membership
- Free Onsite Parking
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We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.