Title: Accounts Receivable Manager
Department (s): Accounting
Reports to: Controller
Summary: Oversee the accounts receivable function and ensure the accurate and timely collection of outstanding payments from our customers. This role requires strong leadership skills, exceptional attention to detail, and the ability to manage a team effectively with a solid background in accounts receivable management, excellent communication skills, and a commitment to achieving financial targets.
Essential job functions:- Manage the accounts receivable process, including invoicing, payment collections, and reconciliations.
- Develop and implement effective credit and collection policies (Improve DSO) and procedures to minimize delinquencies and improve cash flow.
- Oversee the accurate and timely application of incoming payments to customer accounts.
- Reconcile discrepancies and work with the finance team to resolve payment-related issues.
- Review and analyze customer credit applications and conduct credit checks to assess creditworthiness and determine appropriate credit limits.
- Monitor aging reports and follow up on overdue accounts to ensure timely payment collections.
- Resolve customer billing issues and disputes, working closely with the sales and customer service teams to address concerns and find appropriate resolutions.
- Collaborate with the finance and accounting teams to ensure accurate recording and reporting of accounts receivable transactions.
- Prepare regular reports and analyses on accounts receivable activities, including collection performance, aging reports, and insufficient debt reserves.
- Establish and maintain strong customer relationships, responding to inquiries and providing exceptional customer service.
- Stay current with best practices and regulatory requirements for accounts receivable management.
- Set performance goals and conduct regular performance reviews to ensure team effectiveness.
- Foster a collaborative and positive work environment.
- Works closely with purchasing to minimize raw material stock outs.
- Special projects as assigned.
- Other duties as requested.
Requirements
Minimum requirements:- Bachelor's degree in accounting, finance, or a related field.
- 3+ years of proven experience in accounts receivable management, preferably in a supervisory or managerial role.
- Strong knowledge of accounts receivable principles, practices, and procedures.
- Proficiency in using accounting software, preferably INFOR and Microsoft Office Suite.
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Strong leadership and team management abilities, with the capacity to motivate and inspire a team to achieve targets.
- Exceptional communication and interpersonal skills, with the ability to effectively communicate with internal and external stakeholders.
- Demonstrated ability to work under pressure, meet deadlines, and adapt to changing priorities.
- Knowledge of relevant regulations and compliance requirements, such as credit and collection laws, is preferred.
- Must possess good time-management and effective decision-making skills with an ability to work independently in a fast-paced manufacturing environment.
Physical demands & work environment: