About us
Digital Barriers is a revolutionary IoVT technology provider that empowers individuals, organisations, and society with instant insights to make mission-critical decisions. Through our patented AI-based video codec and secure EDGE-based VSaaS platform, we help customers in various markets unlock the full potential of real-time video - including city law enforcement and public safety, industry, transportation, defence, events, retail, healthcare, and hospitality.
For 10 years, Digital Barriers has worked with governments, military, and specialist law enforcement in the defence sector - alongside numerous public and private-sector clients. Our IoVT technology has been proven at scale; it has kept troops safe in Afghanistan and Iraq, been deployed across NATO, and secured presidential inaugurations, Olympic Games, and royal events.
Today, we partner with major global network operators, including Vodafone and AT&T, delivering reliable real-time video over cellular and other transmission technologies - offering up to 90% bandwidth cost reduction without visible loss in low-latency environments - to ensure our customers always have sight of their people and places without compromise.
Our Heritage
Video at our core
For 10 years, Digital Barriers has worked in the defence sector redefining real-time video streaming over cellular with patented AI-based compression and analytics.
Proven at scale
Our IoVT technology has kept troops safe in Afghanistan and Iraq, been deployed across NATO and secured presidential inaugurations, Olympic Games and royal events.
Find out more about Digital Barriers from our website and LinkedIn page.
Job Summary:
As a Digital Barriers Solution Architect, you will play a crucial role in driving sales growth by designing and presenting tailored solutions to potential clients. You will collaborate closely with the sales team, gathering customer requirements and translating them into comprehensive sales strategies. Your expertise in solution design, technical knowledge, customer management and industry understanding will contribute to winning new business and driving revenue growth.
Responsibilities:
- Collaborate with the sales team to understand client needs, pain points, and business goals.
- Design customized sales solutions that align with client requirements, using a combination of technical expertise and industry best practices.
- Act as a trusted advisor to clients, providing guidance on the best solutions to meet their business objectives.
- Prepare and deliver compelling proposals, including solution architecture diagrams, cost estimates, and implementation timelines.
- Collaborate with internal stakeholders, such as product managers, engineers, and delivery teams, to ensure the feasibility and successful execution of proposed solutions.
- Joint with sales lead with responsibility of sales strategy and growth for specific customers/partners.
- Lead customer meetings, workshops, and negotiations to address technical questions and concerns.
- SME on Digital Barriers products and offering including articulation of value-added benefits.
- Conduct product demonstrations and presentations to showcase the features and benefits of the proposed solutions.
- Stay updated with industry trends, emerging technologies, and competitive landscape to incorporate relevant advancements into solution design.
- Provide post-sales support, including solution implementation oversight, troubleshooting, and ongoing customer relationship management.
Requirements:
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business) or equivalent practical experience.
- Proven experience (5+ years) in a sales engineering or solution architecture role, preferably within the technology industry.
- Strong technical background in Networking: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls, and software systems.
- Customer-centric mindset with a focus on delivering exceptional solutions and driving customer satisfaction.
- Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
- Strong problem-solving and analytical thinking skills, with the ability to develop creative and innovative solutions.
- Demonstrated ability to work collaboratively in a cross-functional team environment.
- Ability to manage multiple projects simultaneously and meet tight deadlines.
- 25%-50% Travel may be required - meet with clients and attend industry events.
Plus:
- Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, CISSP, CSP.
- Experience working with API's, Python, and other coding languages is a plus.
- Project management experience is a plus.