About Frothy Monkey Roasting Co
Frothy Monkey Roasting Co is a full-service Specialty Coffee Roaster in Nashville, TN offering coffee, training, equipment, and tech repair services. We're dedicated to carefully selecting and expertly roasting the finest specialty coffees in the world. Each cup of Frothy Monkey coffee embodies the love for the communities we serve, our farming partners, and the planet we all share. In everything we do, we strive to take care of one another and to bring you delicious, exceptional coffee.
Role Summary
This position will be the primary support and lead of business development strategic initiatives, customer needs and trend communication, interdepartmental workflow, new customer onboarding, resource and tool development, deployment, and training.
Qualifications
- Bachelor's Degree preferred but not required.
- 1-2 years of general sales, account service, and customer relationship development experience in the beverage, hospitality, agency or related fields.
Job Duties
- New Customer Acquisition and Onboarding: Support ongoing customer communication and development by leading internal project management - equipment recommendation, and requirements.
- Customer Messaging and Engagement: Develop cadence and schedule for current customers and applicable business needs, and rollouts.
- Internal Business Development: Identify business workflow opportunities and lead solution development/collaboration and internal and customer adoption.
- Financial Review and Analysis: Support business review data review process and report development, business themes and key insights, ad hoc report requests.
Benefits
- 401(k) retirement plans with employer contributions.
- Comprehensive Medical, Dental, and Vision insurance.
- Paid vacation
- Free employer-provided lunch and coffee.
- Cell phone allowance
- Travel allowance
- Client meal allowances