Job Description* They have an office cat; make sure candidates do not have cat allergies. *
In-office, occasional travel within Florida.
Preferred Qualifications:- 2+ years in an account management or client services role.
- Associate degree in a related field OR a credible cybersecurity certification & 2+ years experience in IT support or similar role.
- Must possess & maintain a FL driver's license & a clean driving record (required).
- Must be able to pass a 7-year background check (required).
- ITIL V3 Foundations certification.
Experience with online marketing tools, SalesForce, and other Sales & Marketing technologies.
Ability to improve productivity & efficiency by enhancing processes and procedures.
Strong public speaking & presentation skills with an ability to communicate, present, and influence credibly and effectively at all levels of an organization.
Firm understanding of the Continuous Improvement function within ITIL (IT Service Management).
Excellent verbal and written communication skills.
Strong leadership, coaching, organizational skills and attention to detail.
Proactive, client-facing role which requires the candidate to work on strategic long-term and short-term plans & projects.
Ideal candidate will be goal-oriented, articulate, and will possess sound customer relationship and communication skills.
Outgoing personality with the capacity to motivate & influence those around them.
Must be able to lift and move up to 50 lbs.