THE JOB / Account Manager, Client Services (Airline Client)
CLIENT SERVICES / Responsible for leading Octagon’s client business and day-to-day management of client programs
We are currently seeking an enthusiastic and highly motivated Account Manager (AM) to join a dynamic team working with a major travel industry leader across various sports & entertainment properties. This person will be required to work at least 3 days a week from either Octagon or the client’s offices located in Atlanta, GA. This person will support the client in Atlanta, as well a remote Group Account Director on various tasks throughout the year.
This role is ideal for someone that is passionate about sports with a minimum of four (4) years of partnership experience. This AM must have exceptional organizational skills while working flexible hours as partners sit in multiple time zones. Domestic travel will be required as necessary to attend partner meetings and events.
The team is looking for someone who is a quick learner and can support the day-to-day communications with partners and clients, manage hospitality and ticketing assets, weekly status reports, and other administrative duties as assigned. Experience working on consumer loyalty programs is a bonus.
THE WORK YOU’LL DO
- Serve as a reliable agency contact for client sponsorship team and internal cross functional client teams
- Day-to-day contact of regional based sports properties and talent relationships
- Manage and lead weekly status meetings by crafting agendas, driving the discussion, and proving recap summaries
- Communicate regularly with various client stakeholders to deliver against the objectives of those stakeholders
- Maintain and grow key relationships with property partners and vendors
- Lead asset management (i.e., audit compliance, ticket allocations, and financial tracking)
- Support other team and account wide activations
- Support budget tracking and timely reporting
- Consistently stay up-to-date with the travel industry and the sports world
THE BIGGER TEAM YOU’LL JOIN
Recognized as one of the “Best Places to Work in Sports”, Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.
We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.
We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.
The world needs play more than ever. Are you a Playmaker?
WHO WE’RE LOOKING FOR
- 4+ years of experience, preferably within either the entertainment, sports sponsorship or event marketing industries
- Property management experience is a strong plus
- Loyalty program experience is a strong plus
- Quick learner with confidence in managing multiple programs at once
- Prepared to work in a fast-paced team environment
- Strong understanding of the sports sponsorship space
- Capacity to become knowledgeable on our client’s industry, brand, and product offering
- Experience in creating exceptional integrated marketing programming
- Extremely diligent; ability to prioritize and handle multiple tasks simultaneously while producing quality work within strict timelines
- Strong self-starter with excellent team dynamics; exceptional sense to be proactive and jump in wherever needed
- Demonstrated ability to work as part of a team while also able to solve problems effectively and independently
- Strong interpersonal and communication skills (both oral and written)
- Exceptional work ethic, strong desire to succeed, and willingness to learn – intellectually curious
- Extraordinary proficiency with Microsoft Office Software (specifically PowerPoint, Excel, and Word)
- Collaborative in nature with a “no job is too small” positive demeanor
- Ability to take direction and run with it
- Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel level: Low (0-15%)
The base range for this position is $60,000 – 65,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background pertinent experience, and qualifications.
Octagon’s comprehensive benefit package includes:
- Unlimited PTO policy – we understand you need time for play!
- Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too!
- Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status
- Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)
- Pretax Transportation/Commuter Benefits and Parent Travel Program
- Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more
- Discount portal for everyday goods and services
- Employee Resource Groups and inclusive diversity programming and initiatives
- Personal Development programs
Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.
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