Job Code: SCE1O
Job Title: Director, Alternate Channel Sales
About You:
You are a driven sales leader with a knack for building high-performing teams. You are a problem solver. You have an innate desire to win. You take ownership of your team’s success. You have several years of experience in frontline sales and can pivot quickly between hands-on sales coaching and executive KPI reporting. You are just as comfortable in the field talking to customers as you are in reporting YoY results to an executive team. You do everything with excellence and expect the same of your team. A creative thinker who takes responsibility for meeting your numbers even when that means thinking outside the box and trying new approaches.
About the Role:
The Director of Alternate Channel Sales will be one of the leaders of the Consumer Digital Cross Sell Partner Sales Team and is responsible for driving the profitability of our fiberoptic broadband service nationally. We need a proven leader to own the performance and drive results for assigned National Partners in our Digital and Cross Sell Partner channels.
Responsibilities:
- Design and execute tactics to improve quality sales performance from assigned mature national partner accounts
- Design and execute tactics to ramp assigned emerging national partner accounts to optimal productivity
- Actively identify and onboard new Digital/Cross Sell partnership opportunities
- Recurring assessment of full funnel metrics/KPIs to ensure optimal performance
- Manage the lifecycle of assigned partner accounts
- Meet/exceed sales quota to ensure optimal fiber customer penetration
- Grow Average Revenue Per User/Average Revenue Per Customer for each partner sale
- Design and execute tactics that reduce churn and improve customer experience
- Develop fresh insights and techniques to reach more households with fiberoptic internet
- Travel as necessary to each partner account
- Create Senior Level insights and analysis on all accounts
- Report out to VP and above on major accounts
Qualifications:
- 8+ years of sales experience required
- Experience managing partners sales accounts a plus
- Demonstrated ability to analyze and use metrics to performance manage sales teams
- Excellent verbal, written, presentation and content creation / communication skills
- Exhibits sound business judgment, emotional intelligence, and has a proven ability to influence others
- Ability to operate independently in a lean, fast-paced organization
- Bachelors Degree required
