Associate Salesforce Solution Architect works alongside our Architect team to drive, design, delegate, and implement Salesforce declarative solutions for individual enhancement requests, defects, and small to mid-size projects. This forward-thinking, action-oriented individual helps drive the implementation and development of innovative, cutting-edge solutions.

This position supports the design and implementation of a global higher education institution's CRM/Salesforce roadmap. This role has a key responsibility to ensure that the ideal client experience is delivered to the customers. He/she/they must be a highly motivated, quality-driven engineering architect for the team. This individual will consistently deliver solutions meeting the highest standards. While strategic thinking and coordination are important elements of this role, this individual will be required to take a very hands-on role with requirements, design, development, testing, deliverable preparation and other related activities across various digital platform teams.

Responsibilities include:

Analyze cross-functional business processes, identify alternative solutions, assess feasibility, and recommend new approaches via Salesforce enablement
Ability to grasp new business processes and apply Salesforce declarative platform technology to develop

Assist in identifying opportunities for process improvement, innovation, and increased efficiency within small to intermediate-complex Salesforce projects

Assess and develop high-level design requirements and communicate the same with development teams
Evaluate possible application performance bottlenecks at the early stages of the implementation & recommend remedial measure
Develop and author technical business solutions, technical architecture diagrams, product presentations, demonstrations, data flow diagrams, and other documentation to review with business and technical stakeholders
Collaborate closely with experienced Salesforce architects to design and implement cutting-edge solutions tailored to their clients' needs

Provide hands-on design leadership in small or intermediate complex Salesforce projects involving application configuration using declarative solutions

Provide guidance and technical leadership and mentoring to a team of Salesforce administrators to follow best practices and coding standards

Qualifications:

Bachelor's Degree or equivalent in Computer Science or a related field of study

Minimum 3 years of experience as a Salesforce senior administrator

2+ years of hands-on experience in developing solutions using the Salesforce platform
Salesforce.com Admin (ADM-201) certified
Salesforce.com advanced admin certification and at least one consultant certification is a plus
Experienced in Salesforce Data migrations with native tools such as Data Loader and 3rd party tools (MuleSoft, etc.)
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com best practices and functionality
Strong experience in Salesforce implementation for full-lifecycle enterprise software projects
Experience with Salesforce products: Sales Cloud, Service Cloud, Experience Cloud, EDA, Admissions Connect, Student Success Hub, Education Cloud
Ability to gather and document complex business requirements and translate them into technical solutions
Proven ability to build, manage, and foster a team-oriented environment
Excellent leadership, communication, and management skills
Candidates must be authorized to work in the United States for any employer. We are not offering sponsorship now or in the future.

PHYSICAL REQUIREMENTS:

This job operates in a professional office environment. The employee may be exposed to various components of an office environment such as florescent lighting, pollen, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures and office noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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Salesforce Associate Solution Architect