We’re Ten Thousand Coffees (10KC), the only all-in-one social learning and mentorship software focused on facilitating workplace connections and conversations that drive performance. Organizations rely on 10KC to build key relationships between employees to transfer critical knowledge and develop new skills resulting in increased innovation, productivity, and retention.

200+ organizations use our platform to connect, develop and engage their employees. Our clients include Fortune 1000s like the Royal Bank of Canada (RBC), PwC, adidas, General Electric (GE), post-secondary academic institutions across Canada, and diversity networks like Ascend. We have big plans to grow and are building a world-class team to help us achieve our ambitious goals.

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The Role

Our Sales team is looking for a hungry, and coachable Account Executive to build partnerships with some of the world’s most progressive companies. In this role, you'll be leading an end-to-end consultative sales process from prospecting to close with large enterprise clients (5,000 employees and above). You will speak the language of talent leaders to drive new revenue opportunities and customer growth initiatives. You will also act as a strategic advisor to solve critical business problems using the 10KC platform and suite of best practices to drive engagement and retention goals.

As an Account Executive, you will be a leading force that fuels our growing customer relationships - helping organizations create happy, high performing teams through the best mentoring, networking and skills development programs. If you’re passionate about generating and qualifying leads through prospecting new business all the way to the contract execution and have a ‘hunter’ mentality by using innovative sales strategies in a fast-paced, start up environment, we want to meet you!

What you'll do:

Build a robust sales pipeline through customer curiosity. Prospect, network, and grow relationships with large enterprise HR, Talent leaders. Through your prospecting efforts you will conduct research, identify key players and stakeholders, and qualify inbound leads to drive new business relationships.
Relationship Building. Sustain value-add relationships with key decision makers by becoming a trusted advisor and build strong internal relationships for long-term customer success.
Prospect all the way to closing. Actively grow and close pipeline through strategic sales motions. Position, negotiate, and close new business for mid-market to enterprise clients in the North American territory, while concurrently spearheading expansion opportunities with existing clients.
Strategic Selling. Develop sales assets, business cases, and client facing materials to support complex enterprise sales processes.
Solution Selling / Presentations. Effectively present streamlined solutions and presentations by developing a detailed analysis of customized needs for each customer using 10KC products.
Product Expertise: Become a 10KC product expert and assist customers through the selling process by educating, qualifying, negotiating, and closing sales opportunities for 10KC products.
Sales Operations. Understand and drive pipeline management, SFDC operations and forecasting.
Cross team collaboration. Work closely with Customer Success, Product, and Marketing teams to ensure that best practices of 10KC are shared and implemented across all sales touch points.

What you’ll bring:

Proven track record of consistent quota overachievement selling into Human Resources (HR), L&D, Talent Management, Employee Experience Technology SaaS to Enterprise Customers (over 5,000 employees). We’re seeking top-tier performers who are driven to surpass expectations.
Extensive experience selling SaaS products to enterprise customers in the HR and Talent Management space. You have the depth and confidence to speak with c-level executives (CEOs, CHROs/CPOs, HR Leaders, business leaders) and support their understanding of how to use and implement 10KC products.
High level of accountability to maintain prospecting targets, sales process SLAs, and critical individual metric analysis to establish actionable improvement areas.
Comfort and adaptability in a high growth start-up to scale-up environment. You thrive in fast-paced, dynamic settings and understand the agility needed to succeed in a software environment.
Experience with deal ownership from start to finish, including the successful negotiation of IT, legal, and procurement processes. You are a skilled closer.
A strong sense of accountability and the ability to consistently hunt and drive results. You are focused on owning a strong book of business and closing deals, while not sacrificing ethics or 10KC values.
Flexibility, a sense of urgency, strong organizational skills, and the proven ability to work well with others in a remote organization are crucial to the success of this role.

Expected salary range: US$89,000 - US$133,000 + commissions

We believe in paying top-of-market base salaries to foster a high talent density, meaning we aim to attract and retain the very best people in our field. An individual's base pay is determined by factors including market indicators, geographical location, experience, knowledge, skills, and abilities, as evaluated during the recruitment process.

Equity, Diversity & Inclusion @ 10KC

As a diversity founded and grown company, we’re dedicated to building a diverse and inclusive community - one where employees feel a sense of belonging and are valued for their contributions and the perspectives they bring. We celebrate and support our differences. We welcome new team members who are BIPOC, LGBTQ+, and neurodiverse as a part of our team (and we’ll continue to hire more in 2024!). We strongly encourage everyone to apply. Whatever your background, race, creed, sex, gender, orientation, religion, people with living with disabilities, and foreign-born residents - you belong here!

Benefits and Perks

Comprehensive total rewards, which may include stock options and variable compensation
Wholesome health & dental benefits coverage
Employee and family assistance program (support for mental health, family & relationship, child & eldercare, work & career, legal, financial, and more)
Flexible, uncapped time off program
Parental benefits program
Employee connectivity program powered by our software
Home office set up allowance
Monthly fitness stipend
Monthly internet and phone stipend

Ten Thousand Coffees (10KC)

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