The Role

As Pre-Sales Solution Engineer you will help drive the growth of Speechmatics by providing technical expertise to our customers and our sales team across the sales lifecycle. As a product evangelist you bring our tech to life, positioning the right solution in a relevant and engaging way, while not forgetting the commercials which drive our success. You'll meet key customers face-to-face as well as providing technical presales remotely to a global audience. This role has development built it; you'll be hands-on with our bleeding-edge technology; but don't worry we'll provide comprehensive training first!

This is an integral role in an expanding sales engineering team and will give you the opportunity to make a real impact not only with our customers but also with wider Speechmatics community.

What you'll be doing:

Discussing products and problem solving with customers to ensure the correct technical solutions are deployed, evaluated and can interface into other products
Offering technical expertise to help maximise the likelihood of closing a sales opportunity
Deploying environments (either on-premises or in the cloud) for Proof of Concept (PoC) and evaluations, helping customers to run loads through the system to evaluate success
Understand customer requirements (including security, scale and accuracy) to propose a solution that will solve their problems
Customer education around installation, support and operation of deployments
Configuring kit for conferences/shows to emphasis our technology to WOW the audience
Delivery of technical presentations and demos to customers and partners
Ongoing training and education of the Sales team as our technology and products evolve

Who we are looking for:

Solid experience of working in a customer facing pre-sales role within a company developing software products
Enjoys troubleshooting complex issues and finding solutions
Self-driven and motivated individual who is passionate about helping customers be successful
Ability to learn and a desire to keep up with technology so can have 'real' conversations with customers
Excellent communication skills (verbal and written)
A strong and friendly 'can-do' attitude with a real determination to deliver the very best solutions to potential clients
Some technical understanding of systems and infrastructure (Linux, Networks, virtualisation, containers etc.)
Ability to multi-task and work within time constraints
Ability to work as part of a team

Competitive salary plus OTE or bonus, with great additional benefits.

New York pay range

$100,000-$150,000 USD

What we can offer you:

Speechmatics is a collective team of ambitious, problem solvers and thought-leaders paving the way for inclusion in speech recognition technology .

No matter what stage of your career you're at - from paid internships and first-job opportunities through to management and senior positions - we'll support you with the training and development needed to reach your career aspirations with us. There really is no shortage of opportunities here for you to get involved and collaborate with those around you to deliver your best work .

When you become part of the Speechmatics Team we work hard to make sure you do your best work with us , while also having a good time doing it . With our Focus Fridays you get an undisturbed day of focus , offset with Together Tuesdays when we have our team meetings .

We offer incredibly flexible working , regular company lunches, and birthday celebrations. But that's not all. We've spoken to our teams to find out what they want. From Private Medical and Dental for you and your family, through to global working opportunities , a generous holiday allowance and pension/401K matching , we want to make sure our employees and their families are looked after. Every employee will receive a working from home allowance for tech or home office equipment (on top of your choice of laptop/ Mac, screen and accessories of course) !

We have structured a hybrid approach that includes 2-3 designated office days each week . This arrangement ensures that while we embrace the advantages of remote work , we also maintain the vital connection and synergy that only in-person interactions can foster .

Who we are:

Speechmatics is the leading expert in Speech Intelligence, and uses AI and Machine Learning to unlock business value in human speech worldwide . We work with an amazing mix of global companies , and our technology can integrate into our customers stack irrespective of their industry or use case - making it the go-to solution to harness useful information from speech. We have recently raised $62 million at Series B and continue to grow positively .

Joining us means working with some of the smartest minds around the world , focused on cutting-edge projects and deploying the latest techniques to disrupt the market. We believe in putting people first ; we'll do all we can to help you develop your skills and give you the tools you need to thrive . We support people to work wherever they work best and also understand the importance of coming together to collaborate, socialise and build relationships .

This is only the beginning; we're looking for amazing people like you to continue our journey...

At Speechmatics, our mission is simple: understanding every voice out there. That's not just about our tech - it's the heart and soul of who we are.

We welcome different experiences, viewpoints, and identities. For us, it's not just the right thing to do; it's our catalyst for sparking innovation and creativity. Our teams thrive in an environment that celebrates and supports everyone - no matter their gender, identity or expression, race, disability, age, sexual orientation, religion, belief, marital status, national origin, veteran status, pregnancy, or maternity status.

But we don't just open the door to diversity - we actively welcome it. Why? Because we believe every unique voice adds something special to our team, leading us to smarter solutions and a better workplace.

So, come as you are and join our Speechling community. We're building a place where every voice not only gets heard but is also respected and valued.

For more information on us, please visit our website and follow Speechmatics on our social channels via Twitter, Facebook, LinkedIn, and YouTube.
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