Job Title: Manager - New Business Development

Job Summary: This position is responsible for managing Account Executives to maximize ticket revenue through the sale of season tickets, mini plans, group tickets, and premium inventory. With a focus on overall growth and revenue generation, this position will support Account Executives to reach individual and department goals through targeted campaign analytics, coaching in industry best practices, feedback through weekly one-on-one meetings. Additionally, this position will collaborate on new packaging and group ticket concepts with the Director, New Business & Development to ensure concepts align with the overall vision of the Kansas City Royals Baseball Club.

Position Accountabilities/Responsibilities:

Hire, train, and develop a team of full-time Account Executives focused on new business development.
Attain individual and department sales goals as set by the Director, New Business & Development.
Oversee Account Executives' schedules to achieve daily and weekly goals for calls, contacts, and appointments.
Collaborate with internal departments to create group and season ticketing packages.
Generate new group and season sales through area businesses, organizations, and other campaigns.
Maintain accurate documentation of prospecting and sales activity.
Visit prospects and customers during home games.
Other duties and responsibilities as assigned.

Position Qualifications, Skills, and Experience Required:

Bachelor's degree in Sports Management, Sales, or related field.
A minimum of four (4) years prior experience in sales and/or customer services is required, with sports sales experience preferred.
Demonstrated ability to coach and develop sales leaders.
Successful history of sales results through a variety of means (e.g., cold calling, face-to-face meetings, referrals, etc.).
Proven track record of meeting and exceeding weekly, monthly, and yearly forecasted sales targets.
A goal-focused individual with strong organizational and time managements skills.
Excellent oral and written communication, customer service, and problem-solving skills.
Ability to function in a fast-paced environment, handling multiple projects and meeting deadlines.
Proficient computer skills including experience with MS Office products as well as ability to learn and master new software programs.
Available to work flexible hours including holidays, evenings, and weekends.
Available for some travel outside the Kansas City area as needed.

Physical Requirements:

Ability to lift items weighing as much as 25 pounds
Must be able to work in a seated position for majority of workday
Must be able to be productive utilizing a computer keyboard and telephone
Must be able to be productive in a work environment where the noise level can be high at times
Must be comfortable walking to navigate the facility to access the office, concourse, etc.
Must be able to work extended hours and/or weekends as required by deadlines and event scheduling

The physical demands described here are representative of those that may be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee frequently is required to sit for long periods of time; walk; use hands, handle, or feel.

This role is a Full-Time, Exempt opportunity that is eligible for Company Benefits, 401K, and PTO. This role is expected to have a standard 40-hour work week.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, the Kansas City Royals will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, the Club also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions please inquire with Human Resources by email at humanresources@royals.com.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Kansas City Royals Baseball Club LLC

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Manager - New Business Development