GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, travelers from over 170 countries have booked more than 80 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 700 travel experts and technologists, we are headquartered in Berlin and have 15 local offices around the world. Visit our careers website to learn more.

We are seeking an enthusiastic and results-driven Account Manager to join our Sales Team in New York City. In this role, you will play a pivotal part in our growth by managing a subset of our top accounts across the East Coast US/Canada. Your focus will be on nurturing and growing relationships with them, ensuring their success, and maximizing partnership value. You will be at the forefront of the travel experience industry, and support GetYourGuide’s growth in the US & Canada.

You will:

Actively manage and nurture existing supplier relationships, ensuring the portfolio's growth through strategic account optimization and engagement to achieve your Estimated Net Revenue goals
Pitch and win defined Opportunities such as bringing online new activities, increasing availability, and negotiating commission increases
Improving customer experience by negotiating with suppliers metrics such as cancellation rates and no-show rates and fixing connectivity issues can help achieve this goal
Regularly review account performance, provide detailed reports and insights, and proactively develop strategies for top accounts in the portfolio
Be the face of GetYourGuide within the region by attending relevant events and conferences
Identify and lead growth initiatives with your top accounts, from idea generation to implementation, project management, success tracking, and reporting. Leverage internal cross-functional partners where appropriate.

Who you are:

3+ years experience in Sales or Account Management, e-commerce, or travel tech preferred
Proven track record of exceeding sales goals
Strong communication and problem-solving skills
Highly analytical with an ability to work with data and relevant tools
Experience in Live Events desired
Excellent written and verbal communication skills in English

How we set you up for success:

20 vacation days to start (plus one additional day per year of tenure up to 23 days)
10 paid sick days per year
13 public holidays
12 weeks 100% paid parental leave
Enjoy flexibility with a hybrid work-from-home and telecommuting policy
Invest in your development with an annual personal growth budget
Save on transportation costs with discounted public transportation tickets
Work at a global tech unicorn aiming to be the market leader in a $300bn+ global market for travel experiences
Fitness benefits
Support your loved ones with generous maternity and paternity leave policies
Thrive in a dynamic work environment as part of a multinational team (Headquarters in Germany; work language is English)
GetYourGuide vouchers and friends & family discount to experience our products for yourself
Full coverage medical plans options
100% employer paid dental and vision for employees and their dependents
100% employer paid life and short term disability
HSA and FSA plans
Voluntary additional life, disability, special disease and accident insurance
401 (k) plan plus company matching (after 6 months of employment)

And more...

Salary:

Base: $90,500
OTE: $113,000

The salary for this role is $113,000-118,000 OTE. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience.

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via jobs@getyourguide.com.

We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to jobs@getyourguide.com. Stay vigilant and protect yourself from recruitment scams.

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