At Finnegan Auto Group we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training and generous employee benefits, but also rewarding outstanding effort and results through bonus and commission programs. Finnegan Auto Group also believes in doing good work in the community. When you join our team you are not only taking a step forward in an exciting career, you are also enabled to give back to community organizations.

What we offer:

Paid Training
Paid Vacation
Medical and Dental Insurance
401K
Opportunity for Advancement
Closed Sundays
Progressive Performance Bonus Program

Responsibilities

Answer customer calls and establish follows-up with service appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
Utilize CRM tracking system daily.

Qualifications

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Finnegan Chrysler Jeep Dodge Ram

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