About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

We’re looking for a driven, high-energy Sales Development Representative (SDR) to join our expanding Go-To-Market team. As an SDR, you’ll play an essential role in growing our customer base by identifying and qualifying new sales opportunities for our groundbreaking AI solution.

This role is perfect for someone looking to kick-start or advance a career in sales and thrives on building relationships with potential clients.

What you’ll do:

Conduct outreach to potential customers through various channels including cold calling, email, and social media
Qualify leads and schedule appointments for Account Executives
Research accounts, identify key players, and generate interest in our products and services
Maintain a high volume of activity including calls, emails, and social touches
Achieve monthly quotas of qualified opportunities and scheduled meetings
Collaborate with the marketing team to align on campaigns and messaging
Accurately enter and update lead information in our CRM system
Stay up-to-date with product offerings and industry trends

You may be a good fit if you:

Have 1-2 years of experience in sales, customer services or a related field
Have excellent and concise communication skills, both verbal and written
Are self-motivated with a drive to succeed and knack for building relationships

Even better if you:

Are proficient with CRM software (e.g., Salesforce)
Find ways to stay up on the latest trends in AI
Have experience with tech
Stay upbeat, understanding that each no is one closer to a yes

Benefits:

Competitive base salary plus commission structure
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best

Decagon

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Sales Development Representative (SDR)