Description

Solution Architect

Remote - US

The Opportunity:

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company's mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.

For more information about Anthology and our career opportunities, please visit www.anthology.com.

The Solution Architect is a subject matter expert and business process technologist who works as part of a team to manage our overall solution design and implementation of Anthology's student information system (SIS), Anthology Student. Solution Architects should be able to lead design decisions across development, configuration, integration, infrastructure, security, and change management. This role balances a project's business needs while leading functional and non-functional requirements, helping customers to transform and modernize their operations. In addition to their technical knowledge, Solution Architects need to have the ability to engage with business users and decision makers at all levels. The successful candidate will strive to foster excellent end user experiences, build streamlined business processes and workflows, maximize existing platforms, and look forward to innovation by embracing new technologies and methods.

Specific responsibilities will include:

Providing critical guidance and support from presales through the remainder of the project lifecycle including process reengineering and integration design
Facilitating solution design/blueprinting sessions and documentation based on industry best practices as well as identifying and implementing solutions to solve customer problems
Guiding implementation team with data conversion quality, configuration, functional design documentation, and user acceptance testing
Managing shared responsibility of Functional and Technical teams during implementation to ensure solutions and modifications are designed with integrity and documentation is adhered to
Playing a vital role in translation between Functional and Technical teams
Following the prescribed Anthology implementation methodology and tools, understanding the key activities and deliverables for client engagement and internal projects
Driving continuous process improvement in the implementation methodology and best practices
Conducting in-progress project reviews to ensure compliance with project goals and operability of solution; working with project team to manage the quality of the deliverable throughout the project lifecycle
Taking ownership and responsibility for overall project success
Coaching and mentoring Implementation Consultants to further their professional growth and development
Participating in after-hour meetings with management and clients, as needed
This role requires approximately 75% travel

The Candidate:

Required skills/qualifications:

At least 5 years of experience in higher education
At least 5 years working with project teams in software installation, configuration, customization, or implementation
Bachelor's degree in a related field
Demonstrated experience conducting presentations, in-person training sessions, and/or online/webcast training
Demonstrated experience in data management and transformation or intermediate experience with Excel (Power Query and Power Pivot)
Adaptability to quickly learn new technologies to explain all Anthology products and services
Software troubleshooting skills
Excellent written and oral communication skills
Proven effective listening skills
Demonstrated ability to work in a team and matrixed environment
Proven track record of building customer relationships, persuading and influencing decisions and overcoming objections
Highly developed networking skills to establish strong internal relationships to achieve results
Fluency in written and spoken English

Preferred skills/qualifications:

Experience in higher education with a focus on business process modeling, technical writing, and software implementation
Relational database management experience including queries, reporting, and administration (SQL, ODATA)
Understanding of business intelligence tools, MS Power BI

Pay range is $83,000 - $100,000/year depending upon experience. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

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Solution Architect, Student