Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 39 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!

Why we're Awesome!!

Inclusive company culture
Training and Development
Competitive Compensation
Unparalleled Benefits & Wellness (we mean really good)!
401k with a generous match
Career Growth Opportunities
Transfer Opportunities
Share in Company ownership

We are seeking an Account Manager to join our team! Account Managers develop and increase profitable volume with existing and newly acquired customers. Account Managers will assist the General Manager with coaching and will provide direction for the Account Representatives. This position requires a great deal of independent thought, organization, analytic skills and strong communication. If this is you, or you like a challenge- let's talk.

You will:

Develop and increase profitable volume with existing and newly acquired customers
Use strong relationships to understand customer's business in order to provide solutions
Coordinate bidding off contract with value-added service
Provide exceptional customer service internally and externally
Conduct business reviews with all existing accounts
Prospect for new shippers
Leverage all modes and services in the sales process
Have specific knowledge regarding product compatibility and shipping requirements for dry loads and temperature requirements and maintenance when handling refrigerated loads.
Determine optimal loading and delivery patterns and times using their own creativity in order to minimize time and miles traveled with regards to the customer, advising if a load is manageable.
Update active load information into system for shipper and carrier tracking
Build loads
Update/check calls
Schedule pickup and delivery appointments
General office duties
Communicate with brokers regarding any discrepancies found on bill of lading (i.e. shortages, damages) prior to settlement
Contact carriers to obtain delinquent proof of deliveries
Balance files, complete file settlement and forward paperwork to corporate accounting for payment
Process carrier and third-party invoices
Work with carriers and factoring companies to resolve carrier A/P issues
Handle all calls regarding accounts receivable
Run receivables report weekly and check for invoicing errors, adjustments and overdue freight invoices.
Start collections process as directed
Work with operations employee(s) to resolve any problems or disputes

Skills and Experience

Self-motivated, enthusiastic team player who excels in a fast-paced environment
Experience in Freight Brokerage/customer service is a plus
Excellent and effective communication skills
Strong customer service orientation and excellent work ethic
Ability to quickly process information and make decisions
Effective negotiation and problem-solving skills, and ability to handle conflict
Excellent time-management skills with the ability to multitask
Highly organized and detail-oriented
Ability to work well under pressure in a fast-paced environment

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.

Allen Lund Company, LLC

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Account Manager