Location: Las Vegas, NV, United States
Guest The Convention Sales Lead Representatives are well-informed, courteous team members who will provide customers (both internal and external) with excellent service and support. They will answer incoming sales lead calls and direct customers to the appropriate sales teams/managers for all Caesars’ properties. They will utilize reference material to delegate incoming leads as well as various other systems to track Convention Sales leads, communicating with customers and the sales team. Reps will quote group rates for Total Experiences/Hospitality Sales room blocks, answer questions about Caesars properties, and generate a lead to initiate the creation of a social group block for interested callers. They will take incoming leads for top-tier Caesar Suite product. Reps will answer general questions about suite pricing, amenities, and the ability to have functions within the suites. Reps will create a lead for the Hospitality Sales Team on behalf of callers interested in learning more about.
About Us
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.