The Client Success Delivery Manager is responsible for the daily delivery and execution for assigned client accounts and managing and mentoring team members. You will oversee the performance, development, and management of direct reports while building strong relationships across internal departments and external partners. This role will work closely with cross-functional departments to set project expectations, priorities, and deadlines and effectively communicate client requests, concerns, and feedback to internal teams. You will seek to proactively provide thought leadership, tactical solutions, and process improvements to both internal and external stakeholders.
We are looking for dedicated, high caliber professionals who are smart and energetic, have a positive attitude and take pride in their work. People managers with marketing and Beverage and Alcohol industry knowledge, ready to take that next step and build an exceptional career with an exceptional company are encouraged to apply. Team players with excellent project management and communication skills who thrive in an exciting, ever changing environment, come join us!
Manage all aspects of technical and creative projects, including project planning, fact -finding, execution, timing, functionality, troubleshooting, quality, and cost
Work closely with cross-functional departments to set project expectations, priorities, and deadlines and effectively communicate client requests, concerns, and feedback to internal teams
- Bachelor’s degree or equivalent experience, in marketing, advertising, or a related field
- 3-5+ years of advertising, client management, or project management in a SAAS environment preferred
- 2+ years of team supervision experience
