Key Account Manager

Abbott — China > Shanghai : 388 W. Nanjing Road, Ciros Plaza

Key Account Manager

Location: China > Shanghai : 388 W. Nanjing Road, Ciros Plaza

Category: Sales

Employment Type: Full time

Major Responsibilities:

 

  • Served as Sales Manager for cross-border e-commerce (Hong Kong Label) omnichannel business of Abbott Medical Nutrition adult product line, covering sales channels including JD, Tmall and Emerging channels.
  • Analyzed store operational data together with TPs, proposed feasible operation optimization plans, followed up implementation and tracked execution performance to ultimately improve operational efficiency.
  • Developed in-depth understanding of target brand users’ needs and online shopping behaviors. Collaborated with the EMKT team to translate insights into new customer acquisition initiatives in line with platform.
  • Familiar with on-site and off-site user operation tactics. Partnered with the brand’s CRM team to boost user satisfaction and repurchase rate.
  • Maintained close communication and collaboration with platform clients, expanded brand exposure via resource exchange and drove business growth.

REQUIREMENTS:

  • FMCG/ Infant Milk category is preferred.
  • At least 5 years working experience related.
  • Excellent communication with Mandarina and English is must.

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